Business Information
Business Name (on file with Logical Position)
URL
Service Area
Competitors
Competitive Advantage
Company Story
Cross Sell/Up Sell Opportunities
Writer’s Instructions
Which email should be used to show as «from»
Which email should be used to receive any replies?
Please list 3 adjectives you would use to describe the intended tone of your emails to clients (ex: Serious, casual, witty, humorous, instructional).
Which brands do you feel are similar to the voice and tone that you prefer to communicate in?
List 3 relevant sources of information for research (industry websites, bloggers, etc.)
Do you have any grammatical preferences?
When speaking to your audience, do you prefer a more technical or personal approach?
Do you have a promotion calendar that you can share?
Do you have special programs you can promote?
What are the specific topics you’d like avoided? Example: «We’d like to avoid mentioning the cost and our competitors.»
Who is your target audience / ideal customer?
What are three common questions your customers ask about your industry/the answers to these questions?
Is there anything else you’d like your writer to know, are there any words or phrases you want avoided
Design & Branding Requirements
Would you like your email templates to look similar to your current website, or would you like us to create email designs that have a different style?
Please provide links or images of brands/styles/layouts that you would want to model your email design after.
Please list at least 3 adjectives describing your brand aesthetic.
Are you planning to rebrand within the next 6 months?
What are your brand colors?
Do you have any specific fonts you would like for us to use?
Please provide the link to any existing graphics (such as logos, icons, lifestyle images), additional branding guidelines, or digital assets.
Would you allow us to use Adobe Stock photos in case you don't have lifestyle images you can provide from your brand?
Are there any specific sections you want us to include in your email templates based on your current website?
Website Information
Website (CMS) - URL
Website (CMS) - Username
Website (CMS) - Password
Webhosting - URL
Webhosting - Username
Webhosting - Password
Email Platform Information
Email Platform Provider – URL
Email Platform Provider - Username
Email Platform Provider - Password
How many contacts/subscribers do you have?
What is the current customer experience with emails?
*Please note that if we do not have access to your Search Console and Analytics, we may not be able to provide the most accurate data on your technical audit.
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