Call Tracking Services

Determine where calls are coming from and how customers found your business using our professional call tracking services.
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Our clients

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and more

What is call tracking?

Are you getting a lot of customer calls but unsure where they come from? Or are you running multiple advertising and marketing campaigns but don’t have an idea which one is actually bringing customers? This is exactly what our call tracking services can solve!
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A phone that keeps on ringing is every business owner’s dream. And by connecting every phone call to its source, you’ll have a better idea about which platform or campaign works best in promoting your business.

We do this by using a unique phone number for each marketing channel or platform where your business is present. This could be your business website, ads, social media accounts, Google My Business profiles, or other similar platforms. You can even use our lead generation call tracking on printed materials, such as brochures, flyers, or calling cards!

Having a unique phone number for each of these contact points will let you know how profitable each campaign or marketing strategy is – making it easier to measure everything!

This way, you can easily decide which campaigns to scale up or down so you can maximize every dollar of your advertising and marketing budget.

The best part? Our call tracking agency can handle this for you. If you want to know more, feel free to book a free consultation with us, and our specialist will get you started! 

Why your business needs call tracking right now

If you have a service phone in your business, here’s why you need to implement service call tracking as soon as possible:
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Stop wasting money on ineffective ads

With a call tracker online, you can see how many leads every single ad campaign brings. This way, you can change your strategy accordingly, so you won’t waste money on ads that never work.
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See which keywords generate calls

Call tracking companies like Top Position also give you insights into which keywords trigger customer calls. Our data feeds directly from various analytic platforms so that you can see lead-generating keywords.
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Learn more about your callers

Our call tracking analytics will give you insights about your caller. This includes their location, age, customer journey, whether they are repeat callers, and more. All this information will help you refine your ads and marketing campaigns even more.
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Display local phone numbers

Our call tracking CRM lets you display localized phone numbers, which will encourage more local customers to your business. This will drive more leads and conversion compared to using the same phone number everywhere.

We can track calls on all your advertising & marketing platforms

SEO call tracking

You can use our call tracking on website pages, local listings, social media posts, email newsletters, and other organic campaigns to measure the efficacy of your search engine optimization. This way, you can see which strategy drives the most calls to your business!
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Google Ads/ Google AdWords website call tracking

Through our Google Ads/AdWords call tracking on websites, you can see which Google Ad campaigns are the most effective. This helps you understand which keywords, ads, and ad groups work best for your business.
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Bing Ads website call tracking

We also provide website call conversion tracking for Bing Ads so you can measure the online and offline impact of your ads. As with AdWords, Bing Ads call tracking helps you tie each call to its source to assess your campaign’s success.
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Google My Business call tracking

Worried that Google removed its call tracking feature on Google My Business? Our call tracking service solves the problem by logging every single customer call that comes from your Google business listing.

Choose from our call tracker packages

Get full tracking and analytics for phone calls and web forms to discover which ads, keywords, and campaigns bring valuable leads to your business.
Call Tracking

Starting at

$69

Monthly Fee + Addicional Usage

Know which marketing efforts inspired your best leads to call

8 UNIQUE LOCAL

PHONE NUMBERS INCLUDED

Form Tracking

Starting at

$50

Monthly Fee + Addicional Usage

Connect each ad, campaign and keyword to every form submission

1000 FORMS


SUBMISSIONS

Conversation Intelligence

Starting at

$50

Monthly Fee + Addicional Usage

Know which marketing efforts inspired your best leads to call

8 UNIQUE


PHONE NUMBERS

Track every call and see which of your campaigns are the most profitable!

With our website call tracking, you’ll see where the calls are coming from, letting you know which of your advertising or marketing campaigns is bringing in customers. Book a consultation with us, and let’s discuss how we can implement this for your business.
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Why trust Top Position for call tracking solutions

Here’s why more and more businesses are implementing call tracking with the help of our team:
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Dedicated call tracking account

You’ll get a dedicated account on our Call Tracking Metrics platform, where you can access all customer phone call data in real-time.

Seamless tool integration

Our call tracking service can be integrated into Google Analytics, Microsoft Advertising, Google Ads, and other marketing tools your business needs.

Real-time data reporting

You’ll see all your phone and form leads in one place, which you can access anytime. We’ll also assign a project manager to your account to ensure that every lead is accounted for. 

Full-service digital marketing

Aside from tracking all your phone and form leads, we can also run all your marketing and advertising campaigns. Top Position is a full-service digital marketing agency, and we’re the only team you need to promote your business online. 

Want to know more about our call tracking solution

Let’s talk!

Top Position is a full-service digital marketing agency dedicated to growing your client base and bringing your business to a new competitive level.
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Frequently Asked Questions

How is call tracking different from traditional phone numbers?

With call tracking, the numbers are specialized and unique to each marketing campaign. So, when a customer calls, you’ll know exactly where they came from, making it easy to gauge the effectiveness of your marketing efforts.

Meanwhile, traditional phone numbers only handle call routing, and you won’t get any detailed analytics. Also, it’s not practical to open a phone line for each marketing campaign. Instead, can you sign up for our call tracking services for hassle-free number insertion? 

Yes! We specialize in multi-location phone numbers anywhere in the United States. Our team can also display localized phone numbers to target and encourage more local customers to call. 

You can use your existing phone number as a receiving number. This is where our call tracking numbers will forward or route all calls coming from your marketing campaigns.

Almost every business with a service phone or web form can use our call tracking service. We’ve worked with businesses from various industries, including event planning, home improvement, finance, healthcare, security, staffing, and more – all of them benefited from tracking calls.

No, you don’t necessarily have to change your current phone system to get started with our call tracking service. We can route all calls to your preferred service phone, which your representatives will monitor and answer when someone calls.

Our basic packages include up to 8 unique phone numbers. But if you wish to use more call tracking numbers, book a consultation with us, and we’ll give you a free quote.

No, we don’t currently offer call center services to answer your customers’ calls. Still, we offer an outsourced staffing service, and we can find call center representatives who can handle your business’s phone calls. If you’re interested, book a free consultation with us, and let’s discuss it.

Yes, we can always change phone numbers on our call tracking platform as needed. Just let us know, and our team will do it for you. However, please note that adding additional phone numbers could be subject to added fees.

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